Frequently Asked Questions (FAQ)

It's a web application based on the Software as a Service (SaaS) model, with a practical and intuitive interface geared toward consistent and highly efficient management of R&D, Products and Quality Management activities and commitments in the regulatory environment.
A scalable container of services, data and technologies that can easily adapt to processes by pandering to the needs of strategic departments.
Raw materials, formulas, activities, research and development, product quality, samples, technical and regulatory documents, safety data sheets, labels, specifications, compliance criteria, data-mining, legal compliance, sharing and interoperability are no longer a problem but an opportunity.
kemXpro is an expression of cutting-edge technologies that enable you to innovate, experiment, compete, design, support, and anticipate.
Whether your company is at the beginning or well on its way to digital transformation, kemXpro can help you solve your toughest challenges.

You have probably heard of it and are certainly already taking advantage of the benefits offered by SaaS.
Various current technology trends demand faster, more agile and scalable architectures and faster software upgrades.
With SaaS you don't have to manage and maintain applications or invest in local servers and hardware to run them, greatly reducing the costs and workload of your IT and SOC departments.
With SaaS you are not constrained to using specific operating systems. Whether you're a Windows, Mac, Linux, Android user doesn't matter: you just need a browser!
With SaaS you will have the ability to access kemXpro even from remote locations that are outside your corporate perimeter. The cloud, managed as a whole by our systems engineers, provides on-demand access to a pool of shared resources such as servers, applications, storage, and networks, regardless of location.
With SaaS you pay only for the services your business needs.

kemXpro can offer you the following advantages:

Functional advantages
Modular and flexible structure
You can extend it progressively by integrating new modules, new legal entities, new users, and new languages.

Interoperable
It can integrate with existing systems to optimize productivity and improve the quality of your work.

Security-oriented
Designed according to OWASP and NIST best-practices, kemXpro is constantly monitored by cybersecurity experts and ethical hackers to identify any potential vulnerabilities.

Innovative and technological
kemXpro is designed to harness the potential of modern Machine Learning technologies and offer you the ability to consider data as a real competitive advantage.

Operational Advantages
All-in-one
Centralizes data, improves operations, and can enable you to reduce costs related to the management and maintenance of multiple applications that are generally deputed to different functions.

Operational performance
Slow software subject to frequent crashes, problematic updates, insufficient resources, fragmented, confused and equivocal data flows are often the cause of frustration, inevitable slowdown and loss of efficiency.
The philosophy and field experience on which kemXpro is based, and by which it was designed and implemented, aim to offer a solution that, with due consideration of these issues, tangibly optimizes the operational and organizational performance of your strategic departments.

Economic Benefits
kemXpro is scalable and can adapt to the needs of small, medium and large companies. Because of this feature it can easily conform to any budget.
As a SaaS you will not have to manage the application, invest in local servers and hardware to run and secure it, or implement complex daily backup or disaster recovery procedures in case of adverse events. This can only result in considerably lowering the costs and workloads of your IT and SOC departments.

Designed according to OWASP and NIST best-practices, kemXpro is constantly monitored by cybersecurity experts and ethical hackers to identify any potential vulnerabilities.
It adopts the "Zero Trust" model and integrates innovative solutions that can be considered true extremely vigilant surveillance devices, which systematically check the user''s credentials and permissions before allowing access and constantly monitor flows to detect behavioral anomalies and potential threats that may arise from them.
kemXpro does not consider encryption to be optional but mandatory.
The new User Datagram Protocol (UDP)-based HTTP/3 is the new third-generation HTTP standard. It supports encryption through TLSvc3, making it a de facto native HTTPS, and is more robust from a security standpoint and known to perform better than its predecessors.
We adopted it certain to place an emphasis on critical aspects involving integrity, confidentiality, and availability of information.
kemXpro database instances use the AES-256 encryption algorithm, considered the industry standard, to encrypt data on the server while minimally impacting performance.

You won't have to worry about anything and you won't have to assign anyone to take care of it. We take care of everything!
KibiBits Partner Providers host and manage the software's support infrastructure, enabling our technicians to quickly and automatically apply updates and patches at times that allow them not to interfere with business operations.
We will communicate in advance details of the update and maintenance activities we will perform and inform via portal or in dashboard with appropriate notifications of completion.

Of course it does! The extreme flexibility of the modular programming paradigm with which kemXpro is built allows the integration of custom "tailor-made" extensions for your company and business model.
We are at your side as consultants, as technicians and as partners.

Of course we do! Our technical department performs specific tasks to ensure the usability of the data.
It evaluates the characteristics of datasets and the normalization criteria to be adopted so that they are consistent and appropriate with respect to complex kemXpro tracks and performs articulated integrity checks.

Of course it will! An analysis will be needed to understand how to obtain the data and identify what might be the most appropriate solutions to apply.

We will evaluate and define together modalities and timeframes that are appropriate and that, as a priority, ensure the full operational efficiency of your enterprise and your work groups.
Indicatively 2 to 4 weeks should be considered, including data importation, a timeframe that could be reduced or extended depending on the elements that will emerge during the preliminary analysis phase.

Data is vital to your business, and protecting it appropriately and according to legal obligations is critical.
Granular user management will enable you to have a clear focus on the workgroup and to create and assign specific roles and permissions to each user, with reference to the installed modules.
You will then be able to establish criteria for accessing and using the information and functions in kemXpro, in full compliance with corporate policies aimed at ensuring availability, integrity and confidentiality.
The kemXpro instance that will be able to deliver the services you need will be deployed at data centers located as close as possible to your geographic location, with reference to guaranteed Service Level Agreements (SLAs).

kemXpro does not consider encryption to be an optional but a mandatory requirement.

Encryption of data in transit
Encryption of data at rest
Encryption of backups, inaccessibility to untrusted users, and relocated storage
.

We will take care of the backup operations with reference to strict operational and security criteria.
If you would like to know the methods and procedures under which we operate or have more information contact us.